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We collect nonpublic personal information about you from the following sources:
- Information we receive from you on applications or other forms,
- Information about your transactions with us, our affiliates, or other, and
- Information we receive from a consumer credit reporting agency.
We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law and described immediately below.
We may disclose all of the information we collect, as described above, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements.
We restrict access to nonpublic personal information about you to only those employees who need to know information in order to provide you with proper services and products. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.
First Citizens Bank considers securing your financial information a top priority. We take extensive security measures to ensure a safe and reliable online experience for all of our customers.
Additionally, the federal government provides significant protection. The same law protecting you from fraudulent credit card usage also protects you from unauthorized online banking activity.
Security Tips
Even with all the security precautions we have in place, we need your help in making your accounts as secure as possible. To that end, First Citizens Bank recommends customers practice the following security measures:
- Keep IDs and passwords confidential
- Use passwords that include letters and numbers that are not easily discernable
- Change your passwords frequently
- Use different passwords for each online service
- Keep your Operating System patches up to date
- Install a personal firewall
- Install an anti-virus program and keep updates current
Firewall Protection
The Internet was not originally designed for open access by the general public. However, the popularity and acceptance of the Internet created the demand for more and more companies to make information available from internal computer systems. One of the ways to meet this need is for the bank to install and maintain a security firewall on the computer network. rovide that every request for information is authenticated and provided only to the authorized individual. In addition all activity passing through the firewall is documented.
128 Bit Key SSL Encryption
All data exchanged over the Internet is divided into small units and sent in envelope packets. Upon arriving at the computer that requested the information, the packets are reassembled into the original message.
For Internet transactions and communications, you must employ a method of securing these packets as they travel across the Internet. Secure Socket Layer, or SSL, is a method for encrypting and decrypting packets of data as they are exchanged using a key known only to the data’s sender and recipient. SSL locks the data so that regardless of the path the data takes as it passes across the Internet, it only can be opened at the end with the proper key or combination to the lock on the data.
SSL technology is widely accepted today because the combination needed to unlock encrypted data is 128 characters long.
